PRIVACY POLICY

Privacy Policy

Last updated: September 26, 2025

This Privacy Policy describes how The Field Dream LLC (“Field Dream,” “we,” “us,” or “our“) collects, uses, discloses, and safeguards personal information when you visit our websites (including thefielddream.com and related sub‑domains), shop in our physical store, or interact with us through our online stores, point‑of‑sale systems, social channels, or customer support (collectively, the “Services“).

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

1) Information We Collect

We collect information directly from you, automatically when you use the Services, and from third parties.

Information You Provide

Account & profile: name, email, password, phone number, shipping/billing addresses.
Orders & payments: items purchased, order amounts, delivery details; payment card data is processed by our payment processors (we do not store full card numbers).
Communications: messages to customer support, product reviews, survey responses, social media interactions.
Marketing preferences: email and SMS opt‑ins, cookie consent choices.
Teamwear/fanwear submissions: club name, roster details, sizing, artwork/logos and other materials you upload or share.

Information Collected Automatically

Usage data: pages viewed, links clicked, referring/exit pages, search terms, date/time stamps, error logs.
Device & network: IP address, browser type, operating system, device identifiers, mobile network information.
Cookies & similar tech: session cookies, persistent cookies, pixels, SDKs, and beacons used for core site functionality, analytics, and advertising (see Cookies & Ads below).

Information from Third Parties

Payment processors (e.g., Authorize.net, Cliq via supported card terminals): payment authorization and fraud signals.
E‑commerce & POS platforms (e.g., WooCommerce, WooCommerce POS): order, inventory, and fulfillment data.
Analytics & ads partners (e.g., Google Analytics, Meta): aggregated insights and advertising audiences.
Shipping carriers: tracking and delivery confirmations.
Clubs/organizations: if your club shares roster or contact details to fulfill custom orders, we process that data as directed by the club.

Note: Specific providers may change over time; we will update this policy when material changes occur.

2) How We Use Information

We use personal information to:

Provide the Services: process orders, payments, shipping, returns, and customer support.
Operate & secure our sites and stores: debugging, fraud prevention, authentication, and abuse monitoring.
Improve & personalize: remember preferences, tailor content, and measure performance.
Marketing & communications: send transactional messages (order confirmations, shipping updates) and, with your consent where required, promotional emails/SMS and retargeted ads.
Legal & compliance: meet tax, accounting, and regulatory requirements; protect our rights.

Legal bases for EEA/UK users: performance of a contract, our legitimate interests (e.g., site security, improvements, marketing to existing customers), compliance with legal obligations, and your consent where applicable.

3) Cookies, Analytics, and Advertising

We and our partners use cookies and similar technologies to operate the site, analyze traffic, and deliver ads.

Strictly necessary cookies: required for core functionality (cart, checkout, security).
Performance/analytics (e.g., Google Analytics): to understand site usage and improve performance.
Advertising/retargeting (e.g., Meta pixel, Google Ads): to show ads that may be more relevant to you.

Your choices:

Adjust cookie settings via our cookie banner or your browser settings.
Opt out of Google Analytics with the Google Analytics opt‑out browser add‑on.
Manage ad preferences via the YourAdChoices program and your platform ad settings.

4) How We Share Information

We do not sell personal information for money. We share information with:

Service providers & processors: e‑commerce, payments, fulfillment, communications, analytics, security, and IT support—bound by contractual confidentiality and data‑processing terms.
Business partners & clubs: only as needed to fulfill teamwear/fanwear programs you participate in.
Legal & safety: to comply with laws, lawful requests, or to protect rights, property, or safety.
Corporate transactions: as part of a merger, acquisition, financing, or sale of assets, subject to standard confidentiality.

For targeted advertising, we may disclose limited identifiers and activity to ads partners; you can opt out as described in Your Privacy Rights.

5) Data Retention

We keep personal information for as long as necessary to provide the Services, comply with legal obligations (e.g., tax and accounting), resolve disputes, and enforce agreements. Retention periods vary by data type and context.

6) Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is 100% secure.

7) Your Privacy Rights

United States (including California)

Depending on your state, you may have rights to: access, correct, delete, opt out of targeted advertising, opt out of the sale or sharing of personal information, and limit use of sensitive information.

Right to know/access: request details about categories and specific pieces of personal information we have collected.
Right to delete: request deletion of personal information, subject to exceptions (e.g., legal obligations).
Right to correct: request correction of inaccurate information.
Right to opt out of targeted advertising and sharing for cross‑context behavioral advertising.
Non‑discrimination: we will not discriminate against you for exercising these rights.

To exercise rights, use the contact methods in Contact Us or the “Do Not Sell or Share My Personal Information” link where available. If we deny a request, you may appeal by replying to our decision with “Appeal.”

Notice of Collection (California):

Categories collected: identifiers (name, email, IP), commercial info (orders), internet/activity data, geolocation (coarse), inferences (preferences), and, when you provide, sensitive data such as club affiliations or child jersey sizes (we do not use sensitive data for inferring characteristics).
Sources: you, your devices, clubs/organizations, service providers, and partners.
Business/Commercial purposes: as listed in How We Use Information.
Disclosures: to service providers, processors, clubs/partners, analytics/ads vendors, and as legally required.

EEA/UK/Switzerland

You may have rights to access, rectify, erase, restrict, object, portability, and withdraw consent. You also have the right to lodge a complaint with your local supervisory authority.

Controller: The Field Dream LLC. For EU representation (if applicable), contact us for details.

8) Children’s Privacy

Our Services are not directed to children under 13 and we do not knowingly collect personal information from them. If you believe a child under 13 has provided personal information, contact us and we will take appropriate steps to delete it.

9) International Data Transfers

If you access the Services from outside the United States, your information may be processed in the U.S. and other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we rely on appropriate safeguards (e.g., standard contractual clauses).

10) User‑Generated Content & Club Materials

If you upload logos, rosters, artwork, or other content, you represent you have rights to share it and grant us a license to use it solely to provide the Services (e.g., producing custom teamwear/fanwear). Do not upload personal information you are not authorized to share.

11) Links to Other Sites

Our Services may link to third‑party websites or services we do not control. This policy does not cover those sites. Review their privacy policies for more information.

12) Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. Your continued use of the Services after changes means you accept the revised policy.

13) Contact Us & Requests

To ask questions or exercise your privacy rights:

The Field Dream LLC
Attn: Privacy
[Your Mailing Address]
Email: account@thefielddream.com
Phone: 714-710-3039

For data subject requests, please include your name, the email address associated with your account/order, and the nature of your request. We may need to verify your identity before fulfilling requests. Authorized agents may act on your behalf where permitted by law.

14) State‑Specific Notices (Summary)

California (CCPA/CPRA): see Your Privacy Rights and Notice of Collection above. Do‑Not‑Sell/Share and limit‑use options available.
Virginia/Colorado/Connecticut/Utah/Iowa/Texas/Florida/Oregon/Delaware/Montana: similar consumer rights; we honor applicable opt‑out signals and will process your requests consistent with state law.

15) SMS & Email Marketing Disclosures

If you opt in to receive SMS or email marketing:

You consent to receive recurring automated promotional messages; consent not required to buy; message & data rates may apply.
Message frequency varies. Reply STOP to opt out, HELP for help.
We share your phone number/email with our messaging providers solely to send messages and track performance/consents.

16) Do Not Track & Global Privacy Control (GPC)

Some browsers send “Do Not Track” signals. We currently do not respond to DNT. Where legally required, we endeavor to honor Global Privacy Control (GPC) signals as an opt‑out of targeted advertising/sharing.

17) Club Royalties & Fundraising Programs

When a purchase is associated with a club royalty or fundraising program, we may share aggregate sales reports and relevant customer data as needed to validate and remit royalties (e.g., order date, product, anonymized or permissioned purchaser info). We minimize data shared and apply contractual safeguards.

Quick Reference: Your Choices

Manage cookies via the banner and browser settings.
Opt out of marketing in email/SMS or via request.
Request access, deletion, correction, or opt‑out of targeted ads by contacting account@thefielddream.com or using available links.

This Privacy Policy is intended to be transparent and user‑friendly. It is not legal advice. Consider consulting counsel to adapt it for your specific operations, especially if you sell internationally or process youth data through schools or clubs.